FAQs

Shipping 
We ship worldwide for most products except those we do not have the license to do so. Fulfilling primarily from London, UK and Texas, US. Shipping fulfilment locations are automatic based on your location. 

Please note that when purchasing a pre-order item alongside an item which has been released and is available to be shipped immediately, both items will ship on the release date of the pre-order item.

Estimated shipping times are based on when the item is shipped, which will happen within three working days of the order being placed. We'll do everything we can to get your order to you as quickly as we can but please remember that once it has left us we cannot be responsible for how quickly the delivery service gets your order to you, and the times quoted are for guidance only. 

Return Policy
If your item has arrived damaged or you would like to return it to us, please get in touch: 

josh@fulltimehobby.co.uk